Monday, July 23, 2012

Voice Mail

Monday mornings at the library during the summer are usually a little hectic. Registration for that week's programs begins at this time, so there's usually a rush of phone calls and people at the desk trying to sign up for these events. Admittedly, sometimes we can't answer the phone during this busy time so many patrons will leave us a message with the name, phone number, and the program that they want to register for.

This morning I listened to these voice mails and heard a message from a girl, entering 6th grade, who wanted to sign up for our school-age Stargazers & Dreamers program. Mom or Dad clearly wanted this girl to get some practice doing this sort of thing herself and had her make the phone call and leave the message. Here's what the message said:

"Umm, hello, my name is XXX and I wanted to sign up for this week's, um, Stargazers & Dreamers program on Thursday...Oh, this would be so much better if I could talk to a real person!"

At this point the girl hung up, clearly anxious about leaving a voice mail. Too bad, because she was actually doing a pretty good job!

Even though the girl didn't leave a phone number or any of the other information we needed to get her registered for the program, I did recognize the girl's name and was able to look up her phone number in our summer records. I called her back and we got her program registration all straighed out. But that voice mail sure did make me laugh!

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